Refund Policy
Last updated: March 27, 2026
What You Get Is Yours — Forever
When you purchase Filwiz Pro, your profiles, calibrations, and AI conversations are yours to keep forever. You get permanent access to all current Pro features, plus updates to existing features, for as long as the service is operational. Everything is delivered to you instantly — there's no waiting, no recurring charges, and nothing to unlock later.
Why We Don't Offer Refunds
Because everything Filwiz Pro delivers — your personalized profiles, calibration data, and AI-powered conversations — is available to you immediately and can't be reclaimed once delivered, we're unable to offer refunds, credits, or cancellations. This is a one-time purchase, and the full value is yours from the moment you complete it.
Something Not Working? We're Here to Help
If something isn't working as expected, please reach out to us at support@filwiz.com. We genuinely want you to get the most out of Filwiz Pro, and we'll do our best to make it right. If you have questions about this policy, we encourage you to contact us before making a purchase — we're happy to help.